HP
Hannah Price250 Maloney Road, Poughkeepsie · Initial clean Oct 28
OPENThe initial clean is done. The follow-up opens itself.Nobody has to remember to call her.
Initial clean · GCSarah Miller (Team lead) · Amy Collins3 beds · 4 baths · 4,553 sqftCompleted
Follow-upOpen to Close
Sarah clocked out4h 42m · ran to plan
12:46 PMFollow-up openedStage: Open · 0 of 3 attempts
12:46 PMNext step: check in with HannahDue tomorrow, Oct 29 · on the office list
DueThe office reaches her. Every attempt is logged.A text first, then a call. Round 1 of 3.
Contact log1 of 3 attempts
Round 1 · Text"How did Sarah and Amy do today?"
Oct 29 · 9:02Hannah replied"Amazing! Call me after 10?"
ReachedRound 1 · CallAnswered · 6 min
AnsweredIf she doesn't answer, FLO sets the next round itself. After 3 rounds with no reply, it closes as No response — nothing sits forgotten.
She tells you how it went.Asked on the call, saved to her record.
How was the initial clean?—
★★★★★
"The house has never looked this good. Sarah and Amy were lovely — the kitchen is spotless."
Complaint
Wants more
A low score opens a complaint for the office to put right before any plan is offered.
Offer the recurring plan while she's happy.Same team, her own day and time.
How often
WeeklyEvery 2 weeksMonthly
Day
Arrival
Team
Card
Per visit—
Monthly (MRR)—
Per year—
She says yes. The plan builds itself.And she confirms it herself, by link.
✓
Won · weekly planWednesdays 8–10 AM · Sarah Miller's team · from Nov 4
What happened by itself
Weekly visits placedWednesdays, on Sarah's schedule
DoneWelcome email sentWith her plan and a link to confirm
SentHannah confirmedFrom her phone, 2 minutes later
ConfirmedWON A RECURRING PLAN · OCTOBER8 of 14initial cleans turned into recurring customers
ABAbigail Brand Services
Your clean is complete ✨
Sarah and Amy finished at 12:46 PM. Your receipt is on its way.
Initial clean$377.52
Paid · VISA •••• 4242
ABAbigail Brand Services
Hi Hannah, it's Abigail Brand Services. How did Sarah and Amy do today?
Amazing! Call me after 10?
Calling you now 📞
ABAbigail Brand Services00:00
ABWelcome email
Welcome to your weekly plan, Hannah
EveryWednesday
Arrival8–10 AM
TeamSarah Miller
Per visit$334.22
Confirm my plan