Failed-payment reminders

A declined card is retried and the customer reminded — no calls to chase it.

Wed, Nov 4 · 1:30 PM
FAILED PAYMENTS
0open
Every card went through
RETRY PLAN
1 · 3 · 5days
Then the office is told
CALLS TO CHASE IT
0calls
Reminders go out on their own
Invoice · ReyesWed, Nov 4 · Wappingers Falls · Sarah & Amy
Finalized
Maintenance General Cleaning · 5 job hours × $65.00$325.00
Sales Tax (8.25%)$26.81
Total$351.81
RETRY ATTEMPTS
  • ✕Charged at clock-out · declinedVisa ending 0119 · card declinedWed, Nov 4
  • ✕Retry 1 · declinedVisa ending 0119Thu, Nov 5
  • ↻New card added by ReyesFrom the link in the reminderSat, Nov 7
  • ✓Retry 2 · paid $351.81Mastercard ending 5454Sun, Nov 8
REMINDERS TO REYESsent automatically
Nothing to send — every card has gone through.
Abigail Brand ServicesWed, Nov 4 · 1:31 PM
We couldn't take payment of $351.81 for your clean on Wed, Nov 4 — your card was declined. We'll try again on Thu, Nov 5, or you can update your card now.
Update card
Abigail Brand ServicesThu, Nov 5
Your card was declined again for $351.81. Our next try is Sun, Nov 8. Update your card so your next clean isn't held up.
Update card
Mastercard ending 5454Save card
✓
Reyes paid $351.81Retry 2 · Sun, Nov 8 · no calls made